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AKayM
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Cannot access my mobile account

I have recently got a new phone and sim contact with virgin, but have not been provided with my account number or area code on any bills at all, and i am unable to log into my account on the virgin mobile app. I have attempted to call and message on live chat but have had no response at all.

 

I would just like to be able to view my information and log into the app, thankyou 

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Lisa_CC
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Re: Cannot access my mobile account

A warm welcome to our Community Forum AKayM 🙂

 

Sorry you haven't received the required details to enable you to register for an online mobile account. I'll send you a Private Message so I can grab some details from you and take a look for you. Please reply back to it 🙂

 

 

Thanks,

 

Lisa

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