Virgin Media Community

[schnoberts]

Hi

I have just switched to virgin mobile and I can no longer access https://camra.org.uk. I can access it fine via WiFI or a non-virgin SIM. Parental Controls are turned off via the virgin mobile “Plan Details” section on the website.

What magic incantation am I missing? 

[schnoberts · Accepted solution]

In the end I removed the virgin profile installed on my phone and rebooted it. 

[Natalie_L]

Hi schnoberts, 

Thank you for reaching out to us here on the Community. 

I am sorry to hear of the issue you have experienced accessing the site via mobile data.

Has re-installing the profile on your phone resolved the issue for you?

Let us know and we will be happy to assist further. 

Thanks