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isisblues
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Cannot access Voicemail from Spain

Hi

Last year I had my SIM replaced and with the new one there was no PIN required when accessing Voicemail. I am now in Spain and when I try to access my Voicemail it asks me for a PIN. I have tried connecting with different providers in Spain but the problem remains. I get a message saying call 222 to reset the PIN but that again asks me for a PIN, so thats not much use.

Could a Virgin person contact me with a way of sorting this out.

Thanks.

 

 

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enlli
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Re: Cannot access Voicemail from Spain

This is mainly a customer to customer forum so it may take a bit of time for the team to pick it up.

Double posts just confuse this issue.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Zoie_P
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Re: Cannot access Voicemail from Spain

Hi isisblues,

thanks for your post 
I am sorry to hear this, I can certainly take a look for you, I will pop you over a private message just keep an eye out for the purple envelope 🙂
Thanks,

Zoie

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Zoie_P
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Re: Cannot access Voicemail from Spain

Hi Isisblue, 

I am glad to hear our team managed to resolve this for you 🙂

Thanks for using our forums

Zoie

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