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Cannot Register for virgin mobile

Trying to register for online virgin mobile to view bills etc. 

however when I enter my mobile number to register and click the ‘I’m not a robot’ and select the boxes, it keeps going round in a loop saying ‘oops that wasn’t quite right’ ‘we need the correct recaptcha error’ 

I've tried on several devices and this is still the same situation 

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Re: Cannot Register for virgin mobile

Hi Bethanyfaye, thanks for posting and welcome to our community.  Sorry you've been unable to register an online account,

Have you been successful since you last posted?

Regards

Lee_R

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Re: Cannot Register for virgin mobile

Yes I’ve managed Thankyou. 

for anyone else struggling - I cleared the cache on my browser and then it worked first time round 👏🏼

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Re: Cannot Register for virgin mobile

Glad you can't see my face (embarrassed face) but that was going to be my 'go to' advice.  Lol

Call on our assistance any time you need us.

Regards

 

Lee_R

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