Menu
Reply
  • 2.8K
  • 160
  • 347
Forum Team
Forum Team
131 Views
Message 11 of 13
Flag for a moderator

Re: Cannot Manage Services

Thanks for confirming. 

 

The only other thing I can think of that may be causing this - are you signing in as the primary user for the account? If you're signing in as a secondary user then some options will be restricted.

 

If that's not the problem, or you're unsure - please send me a PM confirming your mobile number and we'll take it from there. 

 

Tom 

0 Kudos
Reply
  • 1
  • 0
  • 0
Joining in
64 Views
Message 12 of 13
Flag for a moderator

Re: Cannot Manage Services

Exact same issue here. Was a solution found?

0 Kudos
Reply
  • 7.45K
  • 392
  • 655
Forum Team
Forum Team
31 Views
Message 13 of 13
Flag for a moderator

Re: Cannot Manage Services

Hi SCMusson

 

Thanks for posting and welcome to the community.

 

I've checked my own online account today using Google Chrome browser and the toggles are there. Can you clear cache/cookies for me if not resolved?

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply