is there another way to cancel one mobile number on an account? I want to cancel one not in use now completely. I don’t want to transfer elsewhere as still have another number with virgin. Was just on hold on the phone but it was not connected and then referred to here. thanks
Apologies for the delayed response - and any problems getting in touch. Unfortunately cancellations aren't something we can help with via the community forum - you would need to speak with the relevant teams on 789/ 0345 600 0789 or via text on +44753 301 6422.
If there's anything else we may be able to assist with please let us know.