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VSK-111
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Cancelling contract - need to keep number

Hi,

I have two accounts / sim only contract and need to cancel one.

Can I safely cancel this subscription whilst ensuring I keep the phone number on pay as you go for the mean time?

 

Thanks

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enlli
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Re: Cancelling contract - need to keep number

PAYG is being phased out between October and January. There have been no new PAYG for a couple of years, so moving down is not an option

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VSK-111
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Re: Cancelling contract - need to keep number

Hi,

so that basically means I'll lose the number too?
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enlli
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Re: Cancelling contract - need to keep number

You can request a PAC code and move the number to another network for now.

From the phone you want to cancel

Text ‘PAC’ and your date of birth (in DD/MM/YYYY format) to 65075 For example: PAC 01/03/1984

 

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Travis_M
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Re: Cancelling contract - need to keep number

Hi @VSK-111

 

Thanks for posting on our community forum! 

 

As advised by our very helpful @enlli - you'll be able to request a PAC code to port your number out to another provider. Have you managed to do this as of yet?

 

Regards

Travis_M
Forum Team



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