I have two accounts / sim only contract and need to cancel one.
Can I safely cancel this subscription whilst ensuring I keep the phone number on pay as you go for the mean time?
PAYG is being phased out between October and January. There have been no new PAYG for a couple of years, so moving down is not an option
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You can request a PAC code and move the number to another network for now.
From the phone you want to cancel
Text ‘PAC’ and your date of birth (in DD/MM/YYYY format) to 65075 For example: PAC 01/03/1984
Thanks for posting on our community forum!
As advised by our very helpful @enlli - you'll be able to request a PAC code to port your number out to another provider. Have you managed to do this as of yet?
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