Hi, I am trying to telephone someone from abroad to cancel a pay monthly account without success. I moved to France and thought it was already cancelled. The account hasn't been used for 2 years but I am still being charged. Please advise how I can best contact someone.
Hi, no I'm afraid not. I just want a straightforward cancellation. I have moved abroad, I don't need the number, I'm not switching providers, I don't have a credit agreement for the handset. Like I said, I took steps to cancel it over a year ago and it's just very tiresome, a lot of energy used just trying to speak to someone about it.
It's possible that your French landline cannot connect to international numbers, which would include the contact number provided and would explain why it drops? I've just tested the number myself and it appears to be working fine for me.
Is there any other phone you can try to call it from?