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gwynnej3
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Cancelled my Direct Debit (by mistake) oops

I inadvertently cancelled the DD for my SIM-only contract.  You sent me a text.. The Virgin Mobile website is down (I only get https://www.virginmedia.com/mobile/ecare-maintenance) and calling is 789 you only want to text me links which of course go nowhere...) . If you PM me I can give you the details to reinstate the DD.  Thanks - John

 

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BenMcr
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Re: Cancelled my Direct Debit (by mistake) oops

Which link did you follow to get to the Mobile website?

Going to https://mobile.virginmedia.com works for my Virgin Mobile account.
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I work for Virgin Media - but all opinions posted here are my own
gwynnej3
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Re: Cancelled my Direct Debit (by mistake) oops

That worked - thanks.  It would not work with Google Chrome however - it has in the past - but does work with Edge and Firefox.

That is quite bizarre.

Cheers!

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gwynnej3
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Re: Cancelled my Direct Debit (by mistake) oops

I reset Chrome and deleted my cookies and browsing history, it nowlets me log in.

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