Hi, Im a new customer to virgin and have yet to be pleased I moved over. I ordered a phone and contract online to find out 4 days later it has been cancelled. I wouldnt have know if I hadnt of phoned Virgin. I had to go through the whole ordering process again and now I have been parked for two days. Ive received no ckntract to sign, no emails with updates. Is the deal I want really available? I wonder?