This is becoming somewhat frustrating. I recently moved abroad to South Korea and forgot to cancel my account. It's extremely difficult for me to get through and contact customer support over the phone. I thus cancelled my direct debit payment, in the hopes this would alert support and cancel my account, but I am still receiving bills. I have not been using the phone for months which I'm sure can be checked. Is there anybody that can contact me via email or online chat support and help me remedy this situation? Like I said, I have not been using the service and feel I should not have to pay these bills.
(Oh, and another things: the bill this month is DOUBLE the usual amount. Which is confusing and frustrating.)
Please if anybody can put me in contact with somebody able to help, I'd really appreciate it.
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