Good morning @Sharonhearn
Welcome to the forums and thank you for taking the time to post.
I am sorry to hear of the current situation of your daughter, normally we wouldn't be able to Cancel accounts from here, however given the mitigating circumstances, I would like to take a further look into this.
Are you able to let me know if you would be able to pass DPA on behalf of your daughter?
Kind regards,
Zak_M