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Cancel my SIM only contract

I am leaving the UK to live in New Zealand and want to cancel my account. I do not want to take a number with me as I will have to get a totally new SIM in New Zealand. I wish to cancel my contract on 13.07.2020 How can I do this? When I look online the PAC and STAC seem to imply I will be able to cancel when I get a new SIM but I don't think this will work in New Zealand.

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Re: Cancel my SIM only contract

You'll need to call in to do the cancellation. 789 from your SIM or 0345 6000 789 from any other phone.
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I work for Virgin Media - but all opinions posted here are my own
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Re: Cancel my SIM only contract

You could also do online request for STAC code if you have a family member or friend who do not mind using it for you, a STAC code will just close your Virgin SIM/account on the day it is used.

 

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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