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Civildiservice
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Cancel ex wife’s number

Hi,

I have two main phones under my virgin mobile contract. One is mine and the other was taken out for my now ex wife under my name. I tried to read through the mobile account and tried to phone but it won’t let me talk to a human and instead texts me a link to pages I’ve already been. I just want to deactivate my ex wife’s phone number. I wish to cancel that particular phone. 
How can I achieve this? 

thanks

 

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David_Bn
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Re: Cancel ex wife’s number

Good Morning Civildservice,

 

Thanks for your post and I'm sorry for the time this has taken to respond to.

 

Have you been able to speak to our team in regards to your account since your post?

 

If you still require assistance, drop a response below and we'll seek to have this resolved for you

 

Kindest regards,

 

David_Bn

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