I posted this as a reply to someone else's post but thought I might get better luck in my own.
TLDR: I have an unused Oomph SIM that I do not want.
I tried cancelling my broadband contract but got offered a new price with a SIM attached.I told the person that I would like the reduced price to stay but did not want the SIM. I asked for it not to be sent. I was told that it had to be and that I should just keep it in a drawer. I was under the impression that it would be a PAYG SIM and not an additional pay monthly SIM with it's own DD and contract.
I am hoping that someone from Virgin see's this and helps me remove it from my account.
The SIM has never been used but is listed as an Oomph 5Gb SIM.