I requested my account to be cabled 3rd February 2020.
I left my direct debit setup as the payment is due end of the month, the DD was canceled beginning of March to allow for Februarys payment to be completed. However, I was still billed in March and again in April.
Please can someone advise why im still being billed I haven't used the phone this year at all.
I cancelled due to getting a work phone and not wanting to carry 2 around.