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KGFusee
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Cancel A parked Order

Hello, I ordered an Iphone 11 on Sunday  with a contract but it’s been parked since I ordered and I can’t get in touch with anyone from Virgin because of this I would like to cancel this order please As I have been waiting nearly a week now with no update 

Since my order has been displayed as 'Parked', is it still possible to cancel my order while it is 'Parked'?

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