Is there a way to enable my account to send messages to premium rate numbers? I get competition messages and spam messages where I can unsubscribe but texting the number (82228) seems to be disabled and I can’t.
Any way to enable this? There’s no settings within my account that I can see disabling this.
Hi. It’s nothing to do with my phone, it’s a Virgin setting or disabled option for me.
I’m on the Unlimited Oomph package so it’s unlimited. Incidentally when I do try to text the number in question, I do get a message back about my spending cap, saying “You've hit your spending cap, which will reset on your next refresh”, so it’s obviously a bug with Virgin not seeing my plan as allowed to text any number.
I have no spending cap set, it’s definitely not that as I checked that too.
Your spending cap is the amount you are prepared to spend on out of allowance calls. As this text is chargeable and not included in your Oomph package, you would need to set a spending cap at a value above the charge.
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