Virgin Media Community

[Fayerae]

Phone was sorting perfectly fine then next minute treid to send message and got message saying can't sent with virgin error 28. How do I resolve this issue please?

Thank you 

[Steven_L]

I'm sorry to hear that you have been having issues send SMS and using mobile data.

How has the service been since you posted? Is the phone showing connected to the network with phone signal and mobile data icon?

Try having a look at our mobile troubleshooter guide here https://www.virginmedia.com/help/fix-an-issue hopefully this can help resolve your issue, if it already hasn't been resolved.

Regards

Steven_L