Menu
Reply
Mooofassa
  • 1
  • 0
  • 0
Joining in
193 Views
Message 1 of 3
Flag for a moderator

Can't send text messages

I can't send any text messages, they all come back as unable to send. These are literally basic texts within the UK, nothing fancy! I have signal and seem to be receiving texts, I just can't reply to anyone. Any ideas? 

0 Kudos
Reply
Johnboy5
  • 52
  • 5
  • 3
On our wavelength
150 Views
Message 2 of 3
Flag for a moderator

Re: Can't send text messages

You may need to reset some settings in the phone, just follow this link

 

https://community.virginmedia.com/t5/Digital-life/Mobile-APN-settings/ba-p/3629014

0 Kudos
Reply
Steven_L
  • 5.29K
  • 371
  • 538
Forum Team
Forum Team
68 Views
Message 3 of 3
Flag for a moderator

Re: Can't send text messages

Hey @Mooofassa,

 

Sorry to hear that you're having issues with your handset sending messages.

 

I have looked into your account and cannot see any issues that would be causing this.

 

Have you been able to get this resolved since you last posted? If not, please respond to my private message and we can look into this further.

 

Regards

Steven_L

0 Kudos
Reply