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Can’t register

I recently received a mobile sim as part of my oophm package. When registering the sim online I have been asked for a security question answer that I never set up.

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Re: Can’t register

Hi JBasz100, 

Thanks for your post and welcome to our community. 

Very sorry you're having issues with logging into your online account, this ins't good. 

We'd need to have a closer look so we can provide you with the details to help you log in. 

I'll pop you a message now and we'll take it from there. 

Emma_C - Forum Team
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Re: Can’t register

I finally got through and they re-set it up after trying to remind of something that I never set up in the first place. But all sorted now thanks. 

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Re: Can’t register

Glad it's all sorted 🙂 

Let us know if you need anything else. 

Emma_C - Forum Team