I recently received a mobile sim as part of my oophm package. When registering the sim online I have been asked for a security question answer that I never set up.
Thanks for your post and welcome to our community.
Very sorry you're having issues with logging into your online account, this ins't good.
We'd need to have a closer look so we can provide you with the details to help you log in.
I'll pop you a message now and we'll take it from there.
I finally got through and they re-set it up after trying to remind of something that I never set up in the first place. But all sorted now thanks.
Glad it's all sorted 🙂
Let us know if you need anything else.