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Can't register online - security question

I tried registering an account for my virgin mobile sim but it asked for my security answer but there was no question in the first place

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Re: Can't register online - security question

Good Morning Hrahman7,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to see you've been having issues with our registering your self-care account.

 

The answer you will need to answer, is the same one you would use when passing data protection, do you know what this would be?

 

Kindest regards,

 

David_Bn

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Re: Can't register online - security question

I don't know this as I bought the phone a while ago and on the page where it asks you to put the security answer there is no question there in the first place 

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