i cannot register my account as I have no security question or password because I bought the Virgin sim through Carphone Warehouse. I have changed the Virgin phone number to my old number by PAC code. Please help me sort this.
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It's a longstanding problem with Carphone Warehouse
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Sorry to hear this.
Have you tried the word we ask if you were ever to call us
This would be the password for the online account
thanks for the suggestion but my problem is that I haven't got such a word.
I will pop you over a private message so I can get this sorted.
Not a problem at all. Glad I could help 🙂