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SteveW15
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Can't register online - no security question

Recently signed up to a Virgin mobile contract through Carphone warehouse. I can't register on line as there is no security question. 

 

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Greg99
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Re: Can't register online - no security question

Just got my new Oomph 5GB SIM, but I'm having trouble activating it as it's asking for account verification, a security question and a security answer. Can you help please? (Not through Carphone Warehouse)

https://mobile.virginmedia.com/ecare/registration 

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SteveW15
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Re: Can't register online - no security question

Thank you. Problem solved. I remember I was told that at Carphone Warehouse but I forgot it!

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Chellen2019
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Re: Can't register online - no security question

Have you tried calling them? The password whenever you’re calling is also your security answer

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