Virgin Media Community

[sjdvir]

I am having the same problems with security questions when trying to set up an online account that many other Virgin customers have had: I was never issued with any security codes. How can I fix this problem?

[David_Bn]

Good Afternoon sjdvir,

Thanks for your post on our Community Forums and I'm sorry to see you've been struggling to register your online account for the mobile services

The security question when registering for the online account is also classed as this hint for your memorable word when you're attempting to pass data protection with one of our team either over the phone or over our Community Forums

If you're still struggling with this, with the above information taken into account, drop a response and we'll seek to assist you further 

Kindest regards,

David_Bn