Good Afternoon sjdvir,
Thanks for your post on our Community Forums and I'm sorry to see you've been struggling to register your online account for the mobile services
The security question when registering for the online account is also classed as this hint for your memorable word when you're attempting to pass data protection with one of our team either over the phone or over our Community Forums
If you're still struggling with this, with the above information taken into account, drop a response and we'll seek to assist you further
Kindest regards,
David_Bn