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superesther
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Can't register online - Security question

I try to register on my online account but they ask the answer to a security question. I haven't set up a security question plus there is no question on display for me to answer. 

I would like to register to accesse to all the service, thanks!

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Beth_G
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Re: Can't register online - Security question

Hi superesther,

 

Thanks for your post and welcome to the community!

 

I'm sorry that you've been having some issues when trying to set up your online mobile account. This is something I can certainly help with.

 

Let me know if you are still seeking some help with this and I'll pop you a quick PM and get a security question and answer set up for you.

 

Many thanks,

 

Beth

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superesther
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Re: Can't register online - Security question

Hello Beth!!

Yes I am still trying to create an account and it would be great to have your help!

Thank you so much!
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Martin_N
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Re: Can't register online - Security question

Hi superesther,

 

Our apologies for the difficulty you're having with this. 

 

I will private message you concerning this. 

 

^Martin

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