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jaschana99
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Can't register for virgin mobile online - security question

I've received my Oomph sim but can't register online as I never set a security question, can you help?

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Emma_C
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Re: Can't register for virgin mobile online - security question

Hi Jaschana99, 

Thanks for your post and welcome to our community. 

Very sorry you're having trouble setting up an online account for your Oomph SIM, I know you'll be keen to keep an eye it things. 

The security question should be the same one you use for the cable side of things, can you check that for me?

If it isn't then let me know and we can reset it from here 🙂

Emma_C - Forum Team
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