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frangoodman
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Can't register as there's no security question or answer!!

I'm try to register a new sim ive had in the post from the carphone warehouse, and i never set a security question up when i purchased it online. I have been on hold to 789 for the past 2 hours and cant get through to anyone!! 

this is so frustrating, why on earth would they not set one up for me, i cant log into my account and get my number transferred across from my old network!!  

being on hold for 2 hours is absolutely ridiculous i'm going to give up in a minute and stay with o2 unless someone helps

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John_GS
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Re: Can't register as there's no security question or answer!!

Hi frangoodman

 

Thanks for posting and welcome to the community. 

 

My apologies for the delayed reply.

 

Normally the security answer is the same as the telephone password if that helps?

 

Let me know if you need further assistance.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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