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Fox_GD
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Can’t receive calls with new sim 01/08/20

Since I switched over sims on 01/08:20 on virgins request I have stopped receiving calls, however I can dial out. Does anyone have any idea what the fix for this is? 

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David_Bn
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Re: Can’t receive calls with new sim 01/08/20

Good Afternoon Fox_GD,

 

Sorry to hear of the issues you've been having problems receiving calls on your mobile phone.

 

Has there been any alterations to the services since your post on Sunday?

 

Do you struggle to receive calls from both landlines and mobile phones?

 

Kindest regards,

 

David_Bn

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