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Traci1012
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Can’t phone

Hi I have tried phoning a couple of landlines but doesn work it keeps saying I don’t have enough credit, I’m on a unlimited contract. Any ideas please 

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Hollie_B
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Re: Can’t phone

Hi there @Traci1012 

 

Welcome to the community and thank you for your post. Apologies for the delay in response, we've been very busy across all teams and doing all we can to get to each customer ASAP. 

 

Are you still having this issue with your mobile? Is it only an issue when you phone landlines, or other mobiles too? 

 

If this is still an issue are you able to reboot the handset and let me know if this helps. 

 

Thanks, 

 

 

Hollie - Forum Team


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