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Fotek
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Can't order Samsung Galaxy Tab S7+

Anyone else not been able to order the new Samsung Galaxy Tab S7+ from the website? Been trying for weeks, each time I get the error message.

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No matter what I change or do, same results. All other tablets go through to checkout no problem.

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Christy_D
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Re: Can't order Samsung Galaxy Tab S7+

Hi there

Thanks for reaching out to us. 

Are you an existing customer trying to upgrade or are you wanting to take out a new contract?

Thanks 

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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Fotek
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Re: Can't order Samsung Galaxy Tab S7+

I'm an existing customer but this seems to be a website issue, has anyone managed to place an order without going through customer service?

Get the same error logged in, logged out, cookies cleared and in a private browser session.
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Lisa_CC
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Re: Can't order Samsung Galaxy Tab S7+

Hi Fotek,

 

Due to the different offers and contracts we have, sometimes it's not possible to upgrade online. Please call us on 0345 600 0789 or text us on 0753 305 1809 so we can help you with your order.

 

Thanks,

 

Lisa

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