Menu
Reply
SycamoreSeed
  • 3
  • 0
  • 0
Joining in
238 Views
Message 1 of 2
Flag for a moderator

Can’t make outgoing calls, Virgin Mobile

Every time I try to call someone I get a message saying “incorrect number, please check the number and redial”.  Today and yesterday.  Any ideas.

0 Kudos
Reply
Sofia_B
  • 1.19K
  • 36
  • 98
Forum Team (Retired)
Forum Team (Retired)
178 Views
Message 2 of 2
Flag for a moderator

Re: Can’t make outgoing calls, Virgin Mobile

Hi @SycamoreSeed

 

Thanks for your post 🙂 

 

I'm very sorry to hear you're having some issues making outgoing calls, I appreciate how frustrating this must be and we apologise for any inconvenience caused. 

 

Is this an issue you've had with the sim previously? What handset do you have? Have you tried re booting this / removing and re inserting the sim card? If so, do you get any error codes when re inserting the sim? 

 

Thanks,

Sofia
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply