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Tiesys1
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Can't make outbound calls

I can' make outbound calls on my Virgin mobile. If Log onto my account it says I have used my data allowance, but does data include calls?

I can't find anywhere that I can tell, and it doesn't look like I have used more than my 1500 minutes???

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Paulina_Z
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Re: Can't make outbound calls

Hi @Tiesys1,

Welcome back to our Community Forums! Thank you for your post, and I'm sorry to hear that you have been impacted by this issue. 

We are aware of this problem and have a team working hard on restoring this issue. Apologies for any inconvenience. 

Please keep a eye on your Mobile services, as we're working on resolving this as soon as we can.

Thank you.

Paulina_Z
Forum Team



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