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Natalie_L
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Message 11 of 12
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Re: Can't hear people on international call

Thank you for updating the the thread AlanSC. 

We are very sorry for the issues you have faced with the service and want to assure you we do take this seriously and feedback to the business.

With issues when roaming, it can be harder to trace/replicate the issue and this does unfortunately mean some leg work from your side as you are no longer directly connected to our network. We do however, appreciate your efforts and apologise for any stress or inconvenience caused. 

Please let us know if we can assist further. 

 

Nat
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stevenmdavidson
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Message 12 of 12
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Re: Can't hear people on international call

Presumably this problem has still not been resolved?

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