Can’t hear incoming calls

[Macmaniw]

I am in Lanzarote, my phone works fine except incoming calls from Lanzarote or UK - I can’t hear the caller. I can hear if I make the call. I have checked the settings and international blocking is off.

[Paul_DN]

Hi Macmaniw,

Thank you for reaching out to us in our community and welcome, sorry to hear you are unable to people when they call you while Roaming in Lanzarote, so I can make sure everything is set up correctly our end I will send you an invite into a private chat, once received click on the purple envelope to accept.

Regards

Paul.