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Can't get through to Leeds number

As part of my business i sometimes have to call a company helpline number in Leeds on 0113 382 ****. When i get through all i get is silence, and the call drops out after 20 o'r so seconds. I've tried calling from other mobiles and get through, land lines the same, i get through.

I've had this sim card in 3 other phones all the same, can't get through. All my other numbers are ok. Spoken to the company and they have not had any complaints of not getting through to the help line. Anyone any ideas

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Re: Can't get through to Leeds number

Thank you for the post Onslow25.

 

Can we please confirm if there's any other number which you're having trouble getting through to at all? Is it all landlines, all in the specific area? 

 

Let us know, Emily.

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Re: Can't get through to Leeds number

  • Hi Emily, no other numbers just that one specific number in leeds. 
  • I don't know anyone else to phone in leeds
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Re: Can't get through to Leeds number

Hi onslow25,

 

Thanks for your post and for your reply. If you have tried the SIM in other phones then it may be the SIM. I will try to reset the service profile first to see if this helps. To get started I 'll PM you shortly to get your mobile details.

 

Cheers 

Corey C

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