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Matagal
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Can't call while abroad, roaming on

Me and my girlfriend, different acounts. When trying to make a call there is silence and call ends after a few seconds. We are on Greece at the moment, roaming on, International Call Bar is switched off. Both SIM cards replaced as advised. SMS goes through, calls not. Help!

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enlli
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Re: Can't call while abroad, roaming on

Try selecting the networks manually 

Cosmote has been reported as working with Virgin.  

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Paul_DN
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Re: Can't call while abroad, roaming on

Hi Matagal,

Thank you for reaching out to us in our community and welcome, sorry to hear you aren't able to make calls although you can send texts, I have been able to locate your account with the details we have for you, so I can help further I will need to clear Security, to do this I will send you a invite into a private chat, once received please click on the purple envelope to accept?

Regards

Paul.

Matagal
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Re: Can't call while abroad, roaming on

Hi Paul!

Suddenly all started to work, which is probably your doing.

Thanks a lot!

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Paul_DN
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Re: Can't call while abroad, roaming on

Hey,

Glad to hear it is all back up and running, you are very welcome, if you have any further issues please do not hesitate to come back?

Regards

Paul.

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