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Can’t access website: SSL error

Hi,

When connected to 4g, I can’t access https://www.globalplayer.com/ which is a website to listen to live radio like Heart, Capital FM, classic FM. I get an error which says

”could not establish a secure connection to the server”

Same thing happens in chrome:

This site can’t provide a secure connection

www.globalplayer.com sent an invalid response.

ERR_SSL_PROTOCOL_ERROR”
 
Other Websites work fine on 4g and I have no problems accessing globalplayer.com when connected to WiFi.

I’m using iPhone SE iOS 13.7
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Re: Can’t access website: SSL error

Hi Morris3, 

Thanks for your post and welcome to our community. 

Really sorry you've been having this issue and for the delay in responding. 

Is this still an issue?

If so can I ask if you're able to update the phones software to iOS 14 and see if this resolves it?

 

Emma_C - Forum Team
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Re: Can’t access website: SSL error

Hi,

Thank you for your reply. I’ve just updated to iOS 14 but unfortunately I still can’t access the website. It’s the same error.

Thanks,

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Re: Can’t access website: SSL error

Thanks for that. 

Can you just confirm that the time zone is correct on your iPhone? If your time zone is incorrect or behind then it can trigger this error message. 

Emma_C - Forum Team
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Re: Can’t access website: SSL error

A4C5879F-6117-4DEF-9969-87E6AC6488CA.png

Hi,

Thanks, yes the time is set correctly as above. I should also add I switched to virgin from three about 2 weeks ago. Was working fine on the old network.

 

 

 

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