Hiya LindaM1,
Thanks for using the forums to get this issue with your Voicemail services looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you.
I hope this isn't detracting from your time abroad!
I can try to send you a PIN reset for you after we've gone through some questions in a PM which I will send to you now 🙂
Speak soon!
Thanks,
Megan_L