Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
100 Views
Message 1 of 3
Flag for a moderator

Can make or receive mobile calls

Hi , Can any one help?

Yeterday mobile phone working okay, today can not make or receive calls - Virgin being the service provider.

Checked possible outage in area, nothing, everything working okay. Can not get in touch with any one at Virgin . Tried the on-line chat  but ended up talking to some one dealing with 'Business Media' was referred to web site Virginmobile.co.uk - doesnt exist anymore!!

Any help appreciated.

 

 
What do you want to do ?
New mailCopy
 
 
0 Kudos
Reply
Highlighted
  • 5.51K
  • 850
  • 1.51K
Very Insightful Person
Very Insightful Person
95 Views
Message 2 of 3
Flag for a moderator

Re: Can make or receive mobile calls

Is this the outage checker you used?

Virgin use EE so problems should show there.

https://myaccount.ee.co.uk/networkchecker/checkservice

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
88 Views
Message 3 of 3
Flag for a moderator

Re: Can make or receive mobile calls

Hi Enlli,

Yes, I was looking at the Outage Checker. Checked EE there was no known issues.

So now working through the switch on/off, clean SIM .... etc

Thanks for your suggestion.

 

 
What do you want to do ?
New mailCopy
 
 
0 Kudos
Reply