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smithjeff33
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Can a Virgin Mobile (only) use Virgin Connect access to wireless?

I downloaded the Virgin Connect app hoping to be able to connect to wireless access points.  However, my username (email) isn't recognised, and when I try to register it asks for an area reference which does not appear on my bill.

Is there any way this will work for me?

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Emily_G
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Re: Can a Virgin Mobile (only) use Virgin Connect access to wireless?

Thanks for the post Smithjeff33 and welcome to our community.

 

Please let us know the post code of the area and we'll let you know the area reference if still needed.

 

Thanks, Emily.

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smithjeff33
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Re: Can a Virgin Mobile (only) use Virgin Connect access to wireless?

Hi - my postcode is RG7 2BD.

Thanks!

Jeff

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Ernie_C
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Re: Can a Virgin Mobile (only) use Virgin Connect access to wireless?

You may find your answer here, as a Virgin Mobile only customer:

https://www.virginmedia.com/help/virgin-media-connect-app-sign-in

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Emily_G
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Re: Can a Virgin Mobile (only) use Virgin Connect access to wireless?

Thanks for confirming, it looks like the area reference may be 34. 

 

Thanks, Emily.

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