Can I use a Google Pixel 7 Pro on the VM network?

[rich_l]

I want to replace my SIM Free smartphone.

Is a Google Pixel 7 Pro bought in the UK compatible with the Virgin Media network in the UK? Will my Virgin Media SIM card work?

[Bolehill · Accepted solution]

O2 sell the Pixel Pro 7 via their own on-line shop, and so I think 'yes' is the answer.

VM's mobile network is actually provied by O2.

[HughJarsse]

Be careful here, not all VM network is O2, as they were originally using Vodaphone and are only moving people to O2 if they have a Volt contract at the moment, so OP 'may' be on Vodaphone, if a long term VM mobile customer, unless they have swapped to a Volt contract recently.

Just thought I'd mention it. 

[rich_l]

Hmm, thanks for that. Maybe warrants a call to customer support to see what they can tell me.

[Kath_F]

Hi HughJarsse, 

Thanks for your post and advice to the OP. 

I just wanted to clarify a few points on your post. Anyone on a Virgin Mobile contract will be migrated over from the Vodafone network to the O2 network, if they are not already then they will be in the coming weeks. 

Any customers moving to a Volt package will have their SIM provided by O2 and will no longer be on the Virgin Mobile network. 

Hope that makes sense 🙂

Thanks, 

[HughJarsse]

'Anyone on a Virgin Mobile contract will be migrated over from the Vodafone network to the O2 network, if they are not already then they will be in the coming weeks. '

Well, that's a surprise, as having been a VM mobile customer for years, and currently on Vodaphone, not had anything about this happening in the near future, leave alone the 'coming weeks' 

Customers always the last to know everything then, as usual.  Would be good if VM actually informed customers a while before 'dumping' this on us...

Had enough problems when VM swapped from EE to Vodaphone, as Voda signal is poor where I am, yet EE is great.  Also appears that O2 isn't that good where I am either, so probably jump ship if VM are so lax in letting 'customers' know. 

[John_GS]

Morning HughJarsse

Thanks for coming back to us. I hope you do not have any issues with the switchover but please keep us posted if you need help.

Best wishes,