So I’m first of all wondering if I can leave my current virgin mobile plan whilst keeping up with my phone plan. I find that my 4G/5G gets throttled back in busy areas and even when I’ve got 4G/5G the speeds sometime can be so slow, to the point things take minutes to load.
second of all is there anything that can be done about my poor speed ?
many thanks in advance
Thanks for posting and welcome to the community.
Regarding cancellation, this is something you'll need to call the team about as we don't deal with this here.
I am sorry for the signal and speed issues. Is this in one area or multiple please?
yes so it’s all areas. I’ve been abroad a few times recently and 4G and 5g has been working fine out of the uk. So I thought it can’t be the sim, but at this time I’m open open to trying. I’m only thinking about changing because of the awful speeds.
Thanks try this - https://devicesupport.virginmedia.com/customer/device/Apple/iPhone14ProMax/ - should help with the APN settings.