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dave42
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Can I get 5G as an existing customer?

I recently bought a Samsung S21 directly from Samsung which is 5G ready- is there any way to get 5G as an existing customer at the moment as Virgin's web page on the subject doesn't make it terribly clear? Do I need to change plans? 

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Steven_L
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Re: Can I get 5G as an existing customer?

Hey @dave42,

 

Thanks for your post about change over to a 5G package, this can be done for existing customers but you would need to change your package to a new one that has 5G.

 

You can find more information about this on our site here.

 

 

 

Regards

Steven_L

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