Virgin Media Community

[dave42]

I recently bought a Samsung S21 directly from Samsung which is 5G ready- is there any way to get 5G as an existing customer at the moment as Virgin's web page on the subject doesn't make it terribly clear? Do I need to change plans? 

[Steven_L]

Hey @dave42,

Thanks for your post about change over to a 5G package, this can be done for existing customers but you would need to change your package to a new one that has 5G.

You can find more information about this on our site here.

Regards

Steven_L