I have tried to get through to customer services to change my mobile number but have been unsuccessful.
Is it possible to change my mobile number online? Do I do it through my community account or my virgin mobile account? I tried signing up for Virgin community with my virgin mobile details but it kept saying I couldn't use that username?
If it is possible, who do I have to contact, how long will it take for my number to be changed, will I have to a get a new sim? Also, what happens to the old number, do I have to share manually with all my contacts my new number or will they be redirected?