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StephARP
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Camera Failed

My camera has failed. I have tried the soft restart, hard restart and even a factory reset and the camera is still failing .I have also looked at 3rd party apps and can't find any using the camera. Help!!Screenshot_20190113-111748_Camera.jpg

 

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Forum Team
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Re: Camera Failed

Hi StephARP,

 

Thank you for your post. I'm sorry to see this has happened.

 

Can you confirm what the handset is? Did you get the handset from Virgin Mobile? If so when did you get the handset?

 

^Martin

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StephARP
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Re: Camera Failed

Hello, 

 

Yes it's a Virgin mobile, it's a Samsung Galaxy S8 and I've had it about a year. 

 

Thanks, 

Steph 

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Re: Camera Failed

Thank you for that. 

 

I will private message you to get some further details so we can investigate further. 

 

^Martin

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Very Insightful Person
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Re: Camera Failed

Virgin will only service stuff up to one year. A safer bet is Samsung themselves as the S8 has a 2 year warranty.

They will even come to you so no need to send away

https://samsungrepair.com/?campaign=adwords&gclid=CjwKCAiAyfvhBRBsEiwAe2t_iwwxtoDRppbWkZrtBGkCjEUMe1...

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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