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Calls not connecting

Shannon5
Joining in

When I try to make a call, I get an error message saying "calls to this number cannot currently be connected

When I call 789, I get the same error message.

I also cannot send text messages or use mobile data.

I have had this SIM for years and this just started yesterday.

1 REPLY 1

David_Bn
Forum Team
Forum Team

Good Morning @Shannon5, thanks for your post on our Community Forums, and a very warm welcome to you!

Sorry to hear of the issues you've been experiencing on the Virgin Mobile services.

Check out the envelope in the top right hand corner for a private message from me.

Kindest regards,

David_Bn