when making calls to other networks, I have no issues what so ever. But as soon as I call anyone who is also on virgin mobile, the calls consistently drop every 10 minutes and I have to call back the person again.
This is both for my virgin sim and my other half’s virgin sim, both our iPhones are up to date to the latest version. Carrier settings are the most recent configuration, new and pushed out and installed last week. Removed and reinserted the SIM cards in to an android phone and this still happens.
im guessing both SIM cards are from a bad batch? We’ve also noticed that since swapping over to virgin mobile, this has caused all our numbers to have spaces in them. We are constantly changing regional settings on the iPhones to Belgium then back to uk to fix this issue on a temporary basis. Found this temp fix on the virgin forums
can someone please assist, this is really frustrating as quite a lot of our family and friends use virgin mobile and it’s really annoying for calls the be dropping constantly.
Really sorry both you and your wife are experiencing issues with your mobiles. I would love to check things from our end and arrange a replacement sim if needed. In order to do this I will send you a private message, please reply when you can 🙂