Virgin Media Community

[syk]

Hi.

since I changed to VirginMedia I have the problem that the caller sometimes can't hear me, but I can hear the caller. it is only when someone else calls me, it does not happen when I call someone.

The wierd thing is there are occasions, when this problem does not occur, it seems to be very randomly.

I have tried to put the sim card into other phones and I experience the same problem, so it is definitely a sim card problem.

Does anyone know any solutions?

[JoeKing1VM]

Hello and welcome.  Have you recently joined Virgin mobile and if so did you port you number onto Virgin?  Is this just happening in one location?  If I were you call customer services and report this problem as the issue could be anything. 

I myself am experiencing this problem but on incoming and out going calls. 

But you need to report said problem and give a date roughly from when it start acting up to current day. 

Good luck. 

Joe