Good Afternoon SHP20,
Thanks for your post on our Community Forums and a very warm welcome to you!
Sorry to see you've charged for calling your landline phone, do you have a Virgin Mobile account?
Have you been made aware of any other callers who have been charged for calling your landline phone?
Were you aware of how many minutes you had left on the tariff of the mobile phone account?
Kindest regards,
David_Bn